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Complaints Investigation

​​​UAE producers of a particular product can make an antidumping, a safeguard or a countervailing complaint to the DEPARTMENT OF ANTIDUMPING to initiate the appropriate investigation.

In general, complainants should contact producers producing the like product to seek support before making a complaint.

A complaint can be made about any imported product, but not about services.

If a complaint is accepted, the investigation must be initiated. The investigation will determine whether action should be taken in the form of imposition of an anti-dumping duty, countervailing duty or a safeguard measure.

​​Anti-dumping Investigations against dumped imports into UAE

An antidumping investigation can be initiated in response to a complaint lodged by UAE industries against dumped imports into UAE or EX-OFFCIO by the Department of Antidumping.

The UAE producers who are considering lodging an antidumping complaint shall take into consideration that the application shall include evidence of (a) dumping, (b) injury and (c) a causal link between the dumped imports and the alleged injury. Download document

The application shall contain such information as is reasonably available to the UAE complainant on the following:

  • The identity of the applicant and a description of the volume and value of the domestic production of the like product by the applicant and, to the extent possible, a description of the volume and value of domestic production of the like product accounted for by domestic producers;

  • A complete description of the allegedly dumped product, the names of the country or countries of origin or export in question, the identity of each known exporter or foreign producer and a list of known persons importing the product in question;

  • information on prices at which the product in question is sold when destined for consumption in the domestic markets of the country or countries of origin or export and information on export prices;

  • Information on the evolution of the volume of the allegedly dumped imports, the effect of these imports on prices of the like product in the domestic market and the consequent impact of the imports on the domestic industry;

The conduct of the antidumping investigation shall be in conformity with the following proceedings:

  • Submission of an antidumping complaint: the domestic industry or its representative shall submit a written complaint to the Department of Antidumping.

  • Examination of the complaint: the Department of Antidumping will examine the complaint to determine whether there is sufficient evidence to justify the initiation of an antidumping investigation.

  • Publication of a notice of initiation of an antidumping investigation: if the conditions are met, a notice of initiation of an investigation is published in the Official Gazette.

  • Conduct of the investigation: an antidumping investigation shall normally be concluded within in one year during the course of which the Department of Antidumping will give full opportunities to all interested parties, in particular, exporters, producers and importers, to submit their views, hold public hearing and send questionnaires to the involved parties to collect relevant information.

  • Publication of the decision to impose an antidumping duty: if all the conditions are met, an antidumping duty will be imposed on imports of the concerned products originating in or exported from the exporting country (ies) concerned.Download document

The maximum time limit for an antidumping investigation to be concluded is 12 months and no more than 18 months.

​​ Countervailing Investigations against subsidized imports into UAE

A countervailing investigation can be initiated in response to a complaint lodged by UAE manufacturers against subsidized imports into UAE or EX-OFFCIO by the Department of Antidumping

The countervailing complaint shall include evidence of (a) subsidization, (b) injury and (c) a causal link between the subsidized imports and the alleged injury. Download document

The application shall contain such information as is reasonably available to the applicant on the following:

  • The identity of the applicant and a description of the volume and value of the domestic production of the like product by the applicant and, to the extent possible, a description of the volume and value of domestic production of the like product accounted for by domestic producers;

  • A complete description of the allegedly subsidized product, the names of the country or countries of origin or export in question, the identity of each known exporter or foreign producer and a list of known persons importing the product in question

  • Evidence with regard to the existence, amount and nature of the subsidy in question;

  • Evidence that alleged injury to a domestic industry is caused by subsidized imports through the effects of the subsidies; this evidence includes information on the evolution of the volume of the allegedly subsidized imports, the effect of these imports on prices of the like product in the domestic market and the consequent impact of the imports on the domestic industry

The conduct of the countervailing investigation shall be in conformity with the following proceedings:

  • Submission of a countervailing complaint: the domestic industry or its representative shall submit a written complaint to the Department of Antidumping.

  • Examination of the complaint: the Department of Antidumping will examine the complaint to determine whether there is sufficient evidence to justify the initiation of a countervailing investigation.

  • Request of consultations with the exporting country(ies) the Department of Antidumping will request consultations with the exporting country(ies) granting or maintaining the subsidy in order to arrive at a mutually acceptable solution.

  • Publication of a notice of initiation of a countervailing investigation: if the consultations failed, a notice of initiation of an investigation is published in the Official Gazette.

  • Conduct of the investigation: a countervailing investigation shall normally be concluded within in one year during the course of which the Department of Antidumping will give full opportunities to all interested parties, in particular, exporters, producers, importers and Government of the exporting country(ies) to submit their views, hold public hearing and send questionnaires to the involved parties to collect relevant information.

  • Publication of the decision to impose a countervailing duty: if all the conditions are met, a countervailing duty will be imposed on imports of the concerned products originating in or exported from the exporting country (ies) concerned. Download document

The maximum time limit for a countervailing investigation to be concluded is 12 months and no more than 18 months.

​​Safeguards Investigations against increased imports into UAE

A safeguard investigation can be initiated in response to a complaint lodged by UAE manufacturers against increased imports into UAE or EX-OFFCIO by the Department of Antidumping

The safeguard complaint shall include evidence of (a) unforeseen increase of imports, (b) injury and (c) a causal link between increased imports and the alleged injury. Download document

The application shall contain such information as is reasonably available to the applicant on the following:

  • The identity of the applicant and a description of the volume and value of the domestic production of the like product by the applicant and, to the extent possible, a description of the volume and value of domestic production of the like product accounted for by domestic producers;

  • A complete description of the product being imported irrespective of the origin, the identity of each known exporter or foreign producer and a list of known persons importing the product in question;

  • Information on the evolution of the volume of imports of the product under consideration in absolute terms and relative to domestic production.

  • Information on the effect of these imports on the like product in the domestic market and the consequent impact of the imports on the domestic industry;

The conduct of the safeguard investigation shall be in conformity with the following proceedings:

  • Submission of a safeguard complaint: the domestic industry or its representative shall submit a written complaint to the Department of Antidumping on the appropriate format.

  • Examination of the complaint: the Department of Antidumping will examine the complaint to determine whether there is sufficient evidence to justify an investigation.

  • ​​ Publication of a notice of initiation of a safeguard investigation: if the conditions are met, a notice of initiation of an investigation is published in the Official Gazette.

  • Conduct of the investigation: a safeguard investigation shall normally be concluded within in one year during the course of it opportunities would be given to all interested parties, in particular, exporters, producers and importers, to submit their views and comments.

  • Publication of the decision to impose a safeguard measure: if all the conditions are met, a safeguard measure will be imposed on all imports of the concerned products originating or exported from all countries. Download document

The maximum time limit for a safeguard investigation to be concluded is 12 months and no more than 18 months.